Privacy Policy
Last updated: August 30, 2026
This policy describes how Plotrip ("we", "us") handles your data when you use the Plotrip app on iPhone or iPad, and this website.
Data we collect
- Account. When you sign in with Apple or Google, we receive an identifier and, depending on your choice, your name and email address. We use them only to create and secure your account.
- Trips. The trips you plan (destinations, dates, preferences, selected flights and stays, itinerary, budget) are stored on our servers so they sync across your devices.
- Subscription. Purchases are processed by Apple. We verify your subscription status through Apple's servers; we never see your payment details.
- Usage analytics. We collect anonymized product analytics (PostHog) and crash reports (Firebase Crashlytics) to improve the app.
AI processing
When you request AI planning, the trip details you provide (destination, dates, preferences) are sent to our servers and processed with Anthropic's Claude models to generate proposals and itineraries. These requests are not used to train AI models.
What we don't do
- We do not sell your data.
- We do not share your data with third parties for advertising.
- We do not collect your precise location without asking.
Data retention & deletion
Your data is kept while your account is active. You can delete your account at any time from the app (Profile → Account → Delete account), which permanently removes your account and trips from our servers. You can also email us for deletion requests.
Your rights
Depending on your jurisdiction (including the GDPR if you are in the EU), you may have the right to access, correct, export or delete your personal data. Contact us to exercise these rights.
Contact
For any privacy question: privacy@plotrip.app